Office Hours

107 Lindsay St. S., Lindsay, ON K9V 2M5

• Mon - Fri: 9:00a.m. - 6:00p.m.

Changes to office hours will be posted at the Lindsay head office location.

Registration

• Program fees vary per program and are payable upon registration. 
• Participants must be registered and paid in full by noon the business day prior to attending the program. Please note spaces are limited and referred to the licensed Child Care handbook for information about registering for licensed programs.
• We reserve the right to remove any child/youth from any program should we deem it necessary. No refund will be granted under these circumstances.
• Financial assistance is available.

Refunds / Cancellations

Requests for refunds (applies to any program) can be give with appropriate notice prior to the start of the program:

1. The amount can be put as a credit to the account and no administration charge will be applied (this can be done by staff at the front desk).
2. If a refund cheque is requested a 15% administration charge is applied (must be approved by the Office Coordinator) - then goes to Accounting to be processed and mailed.
3. If we apply the refund to the credit card that paid for the activity, no administration charge will be applied (must be approved by the Office Coordinator).
4. Special circumstance may waive the administration charge (i.e. child breaks a limb prior to sports program, this must be approved by Sports Coordinator)

Registration forms & waivers

The BGC Kawarthas has required and optional forms and waivers for parents/ caregivers to complete prior to a participant beginning a program/ service. Please contact the Clubs main office customer service team if you have any questions on which forms/ waiver is required or the registration process. (705) 324-4493 or info@bgckawarthas.com  

Please note: Forms and waivers marked "required" below must be printed, filled out, signed and brought to the first day of programming in order to participate. Hard copies of forms and waivers are available at the time of registration. 

Required waivers are to be completed prior to program and then annually each April. 

Registration Form

Waivers

Medical forms

• Individual Medical Care Plan
• Behaviour Plan
• Drug Authorization Plan

You can access and/or update your current registration information or create a new account on the Clubs new online registration system. Click here! bgckl.com/register  If you have a current account with the Club and have not accessed the online portal please contact the office for support. You will need to ensure the Club has your current email address in the system for you to access your account online.

Affordable and Accessible

The Club strives to work with families, and partners to offer accessible and barrier free services. Fees are affordable and financial support is available when needed. Programs and services are open to all regardless of race, religion, social or economic status. Link to the Club's
Accessible Customer Service Plan

Striving for Excellence

The Club strives to give all customers the best possible service at every point of contact. Every decision the Club makes to improve customer service aims to not only meet but exceed customer expectations. The Club will continue to place customer needs first – every time. 

Feedback about your experience is welcomed and the Club will strive to tap into resources to excell. You can offer feedback in various ways such as-

• complete and submit to the Club the Programs and Services survey form
• informing any team member
• using the Contact Us section of this website
• contacting the Director of Operations 

Tours are available! Stop by or Contact Us ahead of time.